Service terms.

These terms apply to services supplied by KUBZ MEDIA LTD (company number 17417307). A written proposal, quotation or checkout description may add project-specific terms. If there is a conflict, the agreed project-specific terms take priority.

Scope and approval

We will supply the deliverables agreed in writing. Work starts when payment or an agreed deposit is received and the client has supplied the required brief, materials and access. Timings are estimates unless we expressly agree a fixed deadline.

Introductory £75 advert

The introductory offer is limited to one purchase per business/customer and covers one short social advert, one concept/edit route, one reasonable revision round and delivery of the agreed final format. Extra concepts, major changes, new materials, additional formats or revisions may be quoted separately. We confirm the final scope before production begins.

Client responsibilities

The client must provide accurate instructions, timely feedback and materials it owns or has permission to use. The client is responsible for claims, prices, promotions and other factual or regulated content it asks us to include, and for checking the work before publication.

Creative tools and third parties

Our process may use a combination of human creative direction, licensed software, artificial-intelligence tools and specialist providers. Outputs may be subject to the technical limits and licence terms of those services. We will not knowingly use client materials outside the agreed work.

Payment, cancellation and refunds

Prices are in pounds sterling unless stated otherwise. Payment terms appear in the proposal, invoice or checkout. If a client cancels before work starts, we will ordinarily refund the amount paid, less any non-recoverable agreed third-party cost. After work starts, any refund is assessed fairly against work completed and committed costs. This does not limit rights that cannot legally be excluded.

Intellectual property

Each party keeps ownership of material it already owned. Once the agreed fees are paid, the client may use the approved final deliverables for the agreed business purpose. Drafts, unused concepts, production files, methods and pre-existing Kubz assets remain ours unless agreed otherwise. Third-party elements remain subject to their licences. Portfolio use will be agreed with the client where appropriate.

Changes and delays

Requests outside the agreed scope may change the price and timing. We are not responsible for delay caused by late feedback, missing materials, unavailable access, third-party services or events reasonably outside our control, but we will communicate material delays.

Liability

Nothing excludes liability that cannot lawfully be excluded. Subject to that, neither party is liable for indirect or consequential loss. Our total liability connected with a project will not exceed the amount paid for that project, except where the law does not allow that limit.

Ending a project

Either party may end the agreement for a serious breach that is not corrected within a reasonable written period. Amounts due for work completed and committed costs remain payable.

Law and contact

These terms are governed by the laws of England and Wales, and its courts have jurisdiction unless mandatory law says otherwise. Questions can be sent to kubzmedia@gmail.com.